Service 24 Manager
Leicester
Are you an experienced customer service leader who thrives in a fast-paced environment and knows how to get the best out of people?
PA Housing is seeking an experienced Service 24 Manager to lead our 24-hour emergency call service, ensuring a responsive, high-quality experience for residents across multiple channels. You will manage a team of managers and operatives, use data to drive improvements, and maintain a calm, solution-focused culture in a fast-paced environment.
This hands-on leadership role emphasizes safeguarding, performance delivery and cross-functional collaboration to ensure service excellence for vulnerable
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Leicester
Are you an experienced customer service leader who thrives in a fast-paced environment and knows how to get the best out of people?
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