24/7 Emergency Service Operations Leader

Leicester Source: WhatJobs
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PA Housing is seeking an experienced Service 24 Manager to lead our 24-hour emergency call service, ensuring a responsive, high-quality experience for residents across multiple channels. You will manage a team of managers and operatives, use data to drive improvements, and maintain a calm, solution-focused culture in a fast-paced environment.

This hands-on leadership role emphasizes safeguarding, performance delivery and cross-functional collaboration to ensure service excellence for vulnerable

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