Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.
Fletchers Group have a fantastic opportunity to join our growing Team.
The overall purpose of the role is to create and maintain a well-organised, structured and professional environment in which senior leaders can be highly effective.
The Executive Assistant will provide proactive and high-quality support to three Exco members, taking ownership of their diaries, meetings, travel and day-to-day administrative requirements. The role requires someone who is highly organised, confident in dealing with senior stakeholders and able to anticipate requirements and manage competing priorities.The role will also provide a welcoming and professional experience for Exco members, colleagues and important visitors to the Manchester office.
In return Fletchers offers:
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5 th , 7 th, and 9 th full year of employment
- Pension scheme with NI-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awardsfor winning nominees
- A genuinely supportive and friendly culture
- Ongoing training and professional development opportunities
Main Responsibilities:
Executive Support
- Provide proactive and effective EA support to three Exco members , taking ownership of their day-to-day administrative requirements.
- Manage complex and often changing diaries, ensuring time is used effectively and meetings are prioritised appropriately.
- Liaise with internal and external stakeholders to arrange meetings, coordinating availability and resolving diary clashes.
- Ensure diaries are well organised, with appropriate time allocated for travel, preparation and other commitments.
- Organise travel arrangements, including flights, hotels, transfers and itineraries, ensuring all arrangements are accurate and communicated clearly.
- Arrange and coordinate meetings and events, ensuring all logistical requirements are considered in advance.
- Prepare meeting agendas, packs, presentations and supporting documentation where required.
- Support the preparation of materials for key leadership and management meetings.
- Attend meetings where required to take accurate notes, minutes and actions, ensuring follow-up actions are clearly recorded.
- Provide general administrative support to the Exco team, including expenses, correspondence and other ad hoc requirements.
- Anticipate the needs of the directors and proactively identify ways to make their working day more efficient.
- Handle confidential and sensitive information appropriately and maintain a high level of discretion at all times.
- Build effective working relationships with colleagues, senior leaders and external stakeholders.
- Provide a warm, professional and welcoming experience for Exco members, senior colleagues and important visitors to the Manchester office.
- Welcome and assist visitors attending meetings with Exco and ensure they are looked after appropriately during their visit.
- Prepare meeting rooms ahead of important meetings, ensuring they are appropriately set up and ready.
- Arrange refreshments, including tea and coffee, for Exco meetings and important visitors.
- Coordinate lunch orders for the Exco/business support team and visitors when required.
- Ensure the executive meeting and working environment is organised, professional and ready for the day's requirements.
- Liaise with colleagues across the business to ensure visitors and senior stakeholders receive a positive and professional experience.
General Business Support
- Provide additional administrative and organisational support to the wider Business Support team as required.
- Support key business events, leadership meetings and other activities involving the Exco team.
- Assist with the coordination of team activities, meetings and events.
- Work collaboratively with other PAs/EAs and Business Support colleagues to provide effective cover and continuity of support.
- Take a proactive approach to identifying improvements to administrative processes and ways of working.
- Strong administrative and organisational skills, ideally gained in a senior executive PA/EA role
- Excellent, effective communication and people skills with the ability to recognise and manage sensitive situations appropriately
- Ability to work independently and to prioritise and manage a workload which requires supporting several executives with different needs at different times
- Excellent Microsoft Office (specifically Word, Excel, PowerPoint and Outlook) skills
- Ability to record and write accurate, concise minutes and notes of meetings
- Demonstrable problem-solving skills
- Office management experience is desirable but not essential
Essential qualifications, skills and experience:
- Strong administrative and organisational skills, ideally gained within a PA/EA or senior administrative role.
- Previous experience of supporting senior leaders or executives would be desirable.
- Excellent diary management skills and the ability to manage multiple, complex and changing priorities.
- Excellent communication and interpersonal skills, with the confidence to communicate professionally with senior stakeholders, colleagues and external contacts.
- A professional, friendly and approachable manner, with a strong focus on providing excellent service.
- Ability to work independently, use initiative and anticipate the needs of senior leaders.
- Ability to remain calm and organised when working under pressure and managing competing priorities.
- Excellent attention to detail and a high level of accuracy.
- Excellent Microsoft Office skills, particularly Outlook, Word, Excel and PowerPoint.
- Ability to prepare professional documents, presentations and meeting materials.
- Ability to record and write accurate, concise minutes, notes and actions.
- Demonstrable problem‑solving skills and the ability to find practical solutions.
- Ability to handle confidential and sensitive information with discretion.
- Flexible and willing to support the wider team when required.
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
About Fletchers Group
Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.
We aspire to be the best place to work in the legal sector.
Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.
At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.
We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.
We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long‑term strength. Our base pay and bonus structure is built to recognise and reward high performance.
Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services.
Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same.We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations.
Fletchers Group is proud to be a Disability Confident Committed scheme member.
If you do require any support or reasonable adjustments during the process, please contact us.
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