Campaign Operations Specialist - TikTok Shop (Third Party Associate)

Campaign Operations Specialist - TikTok Shop (Third Party Associate)

Location:

London

Employment Type:

Third-party Associate

Job Code:

A26387

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Responsibilities

The EU Central Campaign Team is the driving force behind multi-country campaign operations across the European market, delivering high-impact campaign strategies and ensuring consistent execution across countries.As part of the team, this role will support the day-to-day execution of major e-commerce campaigns, including platform-wide promotions, live shopping initiatives, creator-driven campaigns, and seasonal mega campaigns. The role will work closely with campaign managers, local market teams, product, design, operations, and other cross-functional stakeholders to ensure campaigns are launched smoothly and on time.

• Support the end-to-end execution of EU campaigns, including campaign setup, registration tracking, resource configuration, and launch readiness.
• Set up and maintain campaign landing pages, banners, product modules, and other campaign assets.
• Support voucher and subsidy configuration, including setup, validation, monitoring, and basic performance tracking.
• Maintain campaign product pools and registration trackers, and follow up on key sellers / products when needed.
• Support campaign QA and pre-launch checks to ensure configurations, resources, pricing, and campaign content are accurate.
• Coordinate with local country teams and cross-functional stakeholders to track timelines, resolve operational issues, and ensure smooth campaign delivery.
• Prepare regular campaign updates, trackers, and performance summaries, and flag key risks or blockers in a timely manner.
• Support ad-hoc campaign operations during peak periods, including issue escalation and campaign troubleshooting.

Qualifications

Minimum Qualifications

• Bachelor’s degree or above.
• Strong attention to detail, ownership, and organizational skills.
• Good proficiency in Excel / spreadsheets and other office tools.
• Strong written and verbal communication skills in English.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Comfortable working with operational processes, data trackers, and cross-functional stakeholders.

Preferred Qualifications

• Previous experience in e-commerce, campaign operations, marketing operations, or platform operations.
• Familiarity with e-commerce platforms, campaign management tools, or CMS systems.
• Basic understanding of data analysis, campaign metrics, and performance tracking.
• Strong problem-solving skills and ability to independently follow up on operational issues.
• Experience working with international or cross-market teams is a plus.
• Interest in e-commerce and major promotional campaigns such as Black Friday, seasonal sales, and creator-led commerce.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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