International Co-Ordinator - (French Speaking)

InternationalCo-ordinator-(French Speaking)

RolePurpose

Tomanagetheinternationalrepatriationofdeceasedpersons,ensuringalllogistical,legal,andadministrativerequirementsarecompletedaccurately,efficiently,andwithcompassion.

KeyResponsibilities

• Coordinateallinboundandoutboundinternationalrepatriations.
• Liaisewithoverseasfuneralhomes,consulates,embassies,airlines,andgovernmentagencies.
• Prepareandprocessallrequireddocumentation(deathcertificates,permits,translations,customsforms).
• Arrangetransportlogistics,includingflightsandgroundhandling.
• Provideclear,sensitivecommunicationandsupporttofamiliesthroughouttheprocess.
• Produceestimatesandinvoices;maintainaccuratecaserecords.
• Workwithinternalteamstoensuresmoothcaseprogression.
• Ensurecompliancewithinternationallaws,airlineregulations,andcompanystandards.
• Maintainstrongrelationshipswithglobalpartnersandserviceproviders.

Skills&Experience

• Fluent to native in French
• Fluent in English
• Excellentorganisationalandcommunicationskills.
• Abilitytomanagemultipletime-criticalcases.
• Highattentiontodetailandaccuracyindocumentation.
• Strongcustomerserviceskillswithacompassionateapproach.
• ProficientinMSOfficeandcasemanagementsystems.
• Desirable:experienceinrepatriation,logistics,aviation,orfuneralservices;foreignlanguageskills.

PersonalAttributes

• Empathetic,professional,anddiscreet.
• Calmunderpressureandadaptable.
• Proactiveproblem-solver.
• Culturallyawareandrespectful.

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