Water Hygiene / Treatment Operations Manager

Newcastle upon Tyne Source: WhatJobs

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Job Title: Water Hygiene / Treatment Operations Manager
Location: North East of England
Salary/Benefits: £35k – £50k + Training & Benefits

We are recruiting on behalf of an industry-leaving Water Hygiene / Treatment specialist. Due to continued company growth, our client is seeking a professional and experienced Operations Manager who will hit the ground running. You will be responsible for overseeing the planning and delivery of compliance services, ranging from legionella risk assessments to equipment servicing and monitoring duties. Applicants must hold broad industry technical knowledge, including: ACOP L8 and HSG 274 guidelines. The ideal candidate will be able to utilise their existing experience to support teams and ensure high levels of customer satisfaction. This company holds a national presence and can consider candidates from a wide radius, but ideally you will be based in the North East of England. Our client is offering attractive salaries, in addition to usual package items (e.g. company vehicle, penison scheme and annual leave allowance).

Ideally, applicants will be based around: Newcastle upon Tyne, South Shields, North Shields, Seaham, Washington, Houghton le Spring, Chester-le-Street, Consett, Blyth, Ashington, Prudhoe, Durham, Sunderland, Gateshead, Hebburn, Spennymoor, Bishop Auckland, Middlesborough, Hartlepool, Yarm, Redcar, Darlington, Northallerton, Ripon, Richmond, Thirsk, York, Whitby.

Experience / Qualifications:

Proven success working as an Operations Manager within a Water Hygiene / Treatment outfit
It would be advantageous to hold industry-related training courses / tickets (i.e. NVQ Level 2 Plumbing, City & Guilds (WMSoc) in Legionella Risk Assessing)
Excellent technical knowledge, including: HSG 274, ACOP L8 guidelines in addition to Cooling Tower, Closed System and Steam Boiler experience
Must be confident leading a team of engineers and office-based staff
Proficient in using IT software
Good literacy and numeracy skills
Strong client-facing experience and success

The Role:

Managing daily operations within a Water Hygiene / Treatment company
Acting as a key point of contact for clients, providing general support and technical guidance
Monitoring overall company performance
Highlighting any areas of required training within teams
Conducting auditing on completed works to ensure compliance
Attending meetings with existing and prospective clients, to discuss their requirements and sell company services
Troubleshooting issues on site
Assisting in the production of quotations and tenders
Handling disciplinary and one-to-one progression meetings
Training staff and providing technical support where needed
Maintaining and fostering strong relationships with clients
Supporting the administrative team with scheduling appointments and efficient work allocation
Partaking in the recruitment process, including interviewing and on-boarding new candidates
Ensuring works are completed within industry safety guidelines
Completing regular project / company documentation