Communications Data Investigations Single Point of Contact (SPOC)

Communications Data Investigations Single Point of Contact (SPOC)

DSE use (for a substantial part of work)

26/10/2026, 23:55

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

Wiltshire has lots of layers - prehistoric stones, wartime bunkers, secret trails and hidden churches. But behind all of that, keeping our community safe across the years are generations of quiet police work. Some of it heroic, some of it worrying, but all of it real.

We are proud to be an Equal Opportunity employer, and we're committed to building an inclusive, diverse community that celebrates and welcomes everyone.

If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

About the role

As a Communications Data Investigations Single Point of Contact (SPoC), you will play a critical role in safeguarding the public by enabling the lawful acquisition and use of communications data in support of investigations. Acting as both a specialist advisor and a "guardian and gatekeeper", you will ensure compliance with legislation while directly contributing to life-at-risk cases, serious crime investigations and intelligence operations. This is an opportunity to work at the forefront of digital investigations, where your expertise will shape operational decisions and deliver real-world impact.

What you will be doing

• Providing expert advice to investigators on the lawful, necessary and proportionate use of communications data in line with legislation and codes of practice
• Reviewing and quality-assuring applications to ensure compliance with the Investigatory Powers Act and minimisation of collateral intrusion
• Acting as the key liaison between investigators, authorising officers and telecommunications operators to facilitate data acquisition
• Identifying, acquiring and interpreting communications data to support investigations, intelligence development and crime prevention
• Advising decision-makers on risk, necessity and proportionality prior to authorisation of applications
• Maintaining accurate records and audit trails in line with legal and procedural requirements

About you and your experience

• Experience working within a legal or regulatory framework, with a strong understanding of necessity, proportionality and data protection principles
• Ability to analyse complex information and provide clear, defensible advice to both technical and non-technical stakeholders
• Strong attention to detail and experience in quality assurance, compliance or audit processes
• Excellent communication and stakeholder management skills, including working with internal teams and external partners
• Knowledge of relevant legislation (e.g. Investigatory Powers Act, Data Protection)
• Accredited SPoC status or experience in communications data, digital investigations, or telecommunications environments. The successful candidate will be expected to attend a 2 week SPoC course within the first 3-6 months of employment. This is 1 week of online teaching with the followed week being residential at the College of Policing in Ryton.

What we offer

• Excellent career development opportunities
• 25 days annual leave plus bank holidays, rising to 30 days
• Hybrid working
• Flexi hours scheme
• Free On-Site Gym membership
• Physical and mental well-being support
• Generous Pension scheme

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

Depending on the number of applications received, we reserve the right to close this role early.

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.

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