Spa Therapist - 5 Care, Service Charge Share, Training

Role: Spa Therapist
Location: Seaham Hall, County Durham
Resort information: £13.75 per hour plus share of service charge (approx. £2k per annum for full time employees) and retail commission structure
Hours: 0 -40 hours (full-time or part-time available), shift pattern will include a variety of shifts between 10am – 8pm including weekends & bank holidays.
Relationships: Reports to General Manager, Spa Manager, Treatment Manager & Spa supervisor
Our Mission: ‘Create the ultimate in Northern hospitality captivating the most memorable guest experiences. Human Connection, Personal Experience, Brand Evolution and Location pitch us at the top level of personal hospitality’
Our Motto:‘ Emotive Hospitality at our Core’

We are looking to expand our team and are searching for Spa Therapists who are qualified to NVQ level 3 or equivalent, As a Spa Therapist you are responsible for providing an exceptional level of customer care and attention to all guests and delivering 5* treatments and recommendation’s to every client, whilst working together in a large team in a fast paced environment. Invest in us and we will invest in you! Start your Seaham Hall journey and join our formidable team

• Full Training plan with our product partners Temple Spa & ishga
• Fun and dynamic team environment
• Reward and recognition scheme, including Stream and a share of monthly service charge based on hours worked
• Development and Progression opportunities
• Inclusion in charity events and fundraising
• Workplace wellness programme
• Be part of our Sustainable Team scheme, prioritising people and planet
• Up to 20% team member discount off gift vouchers and spa experiences
• Work based pension scheme subject to criteria
• Uniform provided

The ideal Spa Therapist

• Must have a natural caring nature and passion to help people
• Attention to detail to ensure the 5-star standard of service is delivered
• Be a team player as well as an individual worker
• To be well presented and represent a high standard of competence at all times
• Must have impeccable time keeping
• Due to location and shifts transport is preferred
• Excellent customer service and communication skillswith the team and guests and understand the need for confidentiality

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