Clinical Systems Support Team Leader

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

• Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
• Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Extensive community physical health and well‑being services for children and adults, covering prevention, treatment, rehabilitation, and long‑term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

An exciting opportunity has arisen in the Digital Services Department for an enthusiastic, self‑motivated individual for the post of Clinical Systems Configuration Team Leader to join our Digital Directorate at Lancashire & South Cumbria NHS Foundation Trust.

The role will involve managing a team of Clinical Systems Analysts & Advanced RA Agent. They will oversee the configuration, implementation and maintenance of clinical systems used by the Trust.

Main duties of the job

This post will be responsible for supervising and working alongside a team of staff providing system configuration requirements of the core EPR applications or other clinical information systems. The post holder will be required to act as deputy for the Clinical Systems Support Manager and take responsibility for the line management of the team of Clinical Systems Analysts and Registration Authority Team.

In addition to providing direct line management, the post holder will play a significant role in the delivery of Digital Projects as well as maintaining a high quality BAU service. This role involves managing configuration items, maintaining documentation, and ensuring compliance with industry standards and best practices.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi‑time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Detailed job description and main responsibilities

Please see attached the job description and person specification for more information about this role.

Person specification

Education / Qualifications

• Evidence of continuous professional and personal development

Knowledge

• Demonstrable understanding of leadership principles
• Excellent understanding of system configuration, design, build development & test.
• Specialist knowledge and understanding of clinical systems.

Experience

• Demonstrable experience in developing various solutions on patient based information systems.
• Proven experience of working within an NHS Digital function/role.
• Experience/involvement in implementation of Digital Projects.

For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

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