Private Sector Housing Officer/ Environmental Health Officer

Job Description

The Service & Team:

Private Sector Housing sits within Regulatory Services, alongside Public Protection, Trading Standards and Waste, forming a key part of the Council's approach to protecting communities and improving quality of life. The team is responsible for upholding high standards of health, safety and welfare across the private rented sector, tackling poor housing conditions, regulating Houses in Multiple Occupation, and addressing the long-term impacts of empty homes through a combination of inspection, education and enforcement. The Renters Rights Act is expanding our remit and strengthening our opportunity to make a meaningful impact. It is an exciting time to join us, as we embrace new duties, increased accountability and evolving expectations, working collaboratively to deliver excellent outcomes for residents and support the Council's priority that everyone has access to a safe, decent home.

The Role:

As an Environmental Health Officer or Private Sector Housing Officer within you will play a key role in delivering a wide range of regulatory functions aimed at improving housing conditions and protecting residents.

You will manage a varied caseload, which will include responding to service requests from tenants in the private rented sector, inspecting properties to identify hazards, taking appropriate enforcement action, and supporting compliance through advice and engagement with landlords and agents.

As the service evolves to meet new duties under the Renters Rights Act you will have the opportunity to contribute to developing approaches, broaden your expertise, and be part of a forward-looking team delivering meaningful outcomes for communities across Cornwall.

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

This position will be subject to a basic criminal record disclosure check.

Working Pattern:

This is a permanent full time role. Flexible working requests will be considered.

What you'll need to succeed:

• A recognised Environmental Health qualification or relevant housing or regulatory experience
• Experience or knowledge of housing standards, private rented sector work or HMO licensing
• Understanding of key legislation (e.g. Housing Act 2004) or ability to develop this quickly
• Strong inspection, problem-solving and decision-making skills
• Understanding of enforcement process and duties conveyed by the Renters Rights Act
• Ability to manage a varied caseload and work independently and as part of a team
• Good communication skills with confidence engaging tenants, landlords and partners
• A proactive, adaptable approach and willingness to learn
• Full UK driving licence (or ability to travel across Cornwall)

Please read the role profile for the full details of this role attached below in this advert

What you'll get in return:

Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• a national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here.

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Zoe Storer, Group Leader (Private Sector Housing) by email on or by phone on (Ask for me by name).

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