Service Coordinator

Service Coordinator

Horsforth, Leeds Head Office - office based

Salary: £30,000-£35,000

Monday-Friday, either 7:30am-4:30pm or 8:00am-5:00pm, with a 45-minute lunch break

The role

The Service Coordinator will provide administrative coordination for the service function, handling quotes, pricing, paperwork and booking work in.

This is the more administration-focused of the two service roles and the client is relatively open on previous industry experience. The priority is finding someone with a solid administrative background who can keep service activity organised and ensure the associated paperwork and information are dealt with accurately.

Key responsibilities

• - Preparing and processing customer quotes
• - Supporting pricing activity
• - Booking service work and appointments
• - Managing service-related paperwork and administration
• - Updating and maintaining information on the company's systems
• - Using Sym Pro as part of the day-to-day coordination process
• - Keeping records and documentation accurate and up to date
• - Coordinating information between customers, engineers and the wider service function
• - Supporting the smooth administration of service jobs from booking through to completion

Experience required

• - Strong administration or coordination experience
• - Confident handling paperwork, quotes and pricing information
• - Good organisational skills and attention to detail
• - Comfortable working with systems and maintaining accurate records
• - Able to manage multiple pieces of work and follow them through

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