Group Made-To-Measure Projects Coordinator

At Essential Soft Furnishings (ESF), part of the Panaz Group , we are looking for a highly organised and detail-focused Group Made-to-Measure Projects Coordinator to join our team at our Blackburn manufacturing facility.

This is an excellent opportunity for someone looking to join a fast-paced, collaborative team environment where you can make a real impact and contribute to delivering high-quality, bespoke solutions for our customers. where you will take ownership of multiple workflows, ensuring projects are delivered on time, within budget and to the highest standards.

You’ll be joining a long-established Lancashire manufacturer with a global reputation for innovation, technical expertise, and high-performance contract textiles, supplied worldwide across the hospitality, healthcare, and commercial interiors sectors.

Reporting in to the Group Made-to-Measure Projects Team Leader, you will ensure the efficient delivery of projects from order through to completion, while maintaining the highest standards of quality and customer service.

Why Join the Panaz Group?

At ESF, we combine innovation, technical expertise and manufacturing excellence to create market-leading soft furnishing products used around the world.

We’re proud to offer a supportive, down-to-earth culture where people are trusted, encouraged and given opportunities to grow. Many of our team build long-term careers here because of the collaborative environment, varied work and opportunities to develop within the group.

Work With Us and Enjoy

Salary

• Dependant on experience

25 days holiday + 8 bank holidays

• 25 days holiday + 8 bank holidays
  With additional holiday awarded to long-term team members.

Christmas closure

• Christmas closure
  Giving you time to properly switch off and enjoy the festive period with family and friends.

In-house masterclasses

• In-house masterclasses
  Helping you stay at the top of your game - with buffet lunch included!

Development opportunities

• Development opportunities
  Including full or part-funded training and qualifications to support your career progression.

Monthly 1-1 mentoring

• Monthly 1-1 mentoring
  Regular support and guidance to help you develop and succeed in your role.

Staff recognition

• Staff recognition
  Celebrating milestones, achievements and long service together.

Social events and team activities

• Social events and team activities
  Because we believe work should be enjoyable too.

Recruitment referral bonus

• Recruitment referral bonus
  Receive £1000 for recommending successful new team members.

High levels of role satisfaction

• High levels of role satisfaction
  Our staff surveys consistently report role satisfaction scores between 80–90%.

Quiz nights and social evenings

• Quiz nights and social evenings
  Opportunities to connect with colleagues outside of work.

Charity bike rides and fundraising events

• Charity bike rides and fundraising events
  Supporting charities including The Furniture Makers' Charity and local community initiatives.

Giving something back

• Giving something back
  We actively support local organisations and community projects, including Church on the Street.

Annual pensions advice

• Annual pensions advice
  Helping you make practical plans for the future with support from PM&M Finance.

Company sick pay

• Company sick pay
  Financial support when you need it after one year of service.

37.5-hour working week

• 37.5-hour working week

Blackburn (BB1 5DW)

This role is fully onsite due to the collaborative and product-focused nature of the position.

About the Role

You will play a key role in managing soft furnishings projects from initial order through to manufacture and installation, acting as a central point of coordination across internal teams, clients, suppliers, and installers.

Key Responsibilities

• Coordinate multiple workflows simultaneously, ensuring clear and timely communication with both internal and external stakeholders
• Process quotations and orders, accurately inputting all relevant details into quoting and ERP systems
• Oversee soft furnishings orders from initial processing through to delivery and installation, ensuring alignment with budgets and timelines
• Monitor project progress, performance, risks, costs, and outcomes with a strong focus on accuracy and organization
• Track and control project expenditure to ensure financial targets are met
• Produce and deliver regular progress reports, highlighting key milestones, risks, and updates
• Build and maintain strong working relationships with clients, suppliers, fitters, and internal teams
• Raise invoices promptly and follow up to ensure timely payment and resolution
• Identify, manage, and mitigate project risks
• Act as the point of contact for production teams regarding scheduling queries

Who This Role Would Suit

• An experienced Project Co-ordinator looking for a hands-on, operational role.
• Someone with strong administrative and organisational skills who thrives in a fast-paced environment.
• Candidates with experience in soft furnishings, interiors, manufacturing, or a related sector (desirable but not essential).
• A detail-oriented individual who enjoys managing processes, tracking progress, and ensuring accuracy.
• Someone confident communicating with a wide range of stakeholders and building strong working relationships.
• A proactive problem solver who can identify risks and take ownership to resolve issues.
• Individuals who are comfortable working with systems (ERP, quoting tools) and managing financial tracking.

What We’re Looking For

• Excellent organizational and multitasking skills
• Strong attention to detail and accuracy
• Confident communication and stakeholder management skills
• Ability to manage competing priorities and meet deadlines
• A proactive, solution-focused approach
• Experience in project coordination, order processing, or a similar role

Build Your Career With the Panaz Group

If you’re looking for a role where you can develop your career and make a real impact and contribute to delivering high-quality, bespoke solutions for our customers. where you will take ownership of multiple workflows, ensuring projects are delivered on time, within budget and to the highest standards. while gaining real responsibility within a respected Lancashire manufacturing business, we’d love to hear from you.

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