Assistant Store Manager | Heathrow Airport

Hamleys is looking for an experienced Assistant Store Manager to efficiently support in the management of all store operations to achieve targeted sales. You'll motivate and inspire your team to create magical memories for all of our customers by delivering outstanding customer service

Key Responsibilities:

• To improve business performance and hit objectives/KPIs
• To drive, deliver and develop exceptional customer service
• Maintain regular and pro-active communication with key stakeholders ensuring all retail principles, store layouts, recruitment/training of team members and the overall brand proposition meet the required brand standards
• Contribute to the implementation and management of promotions
• To actively support the recruitment, induction, development and retention of your team
• To assist the Store Manager in operating within set budgets and helping to control all costs
• To interpret the stores performance via the use of commercial reports to aid decision making

Person Profile:

• Leads by example with energy, passion, integrity and enthusiasm
• Demonstrates passion in delivering results and meeting goals
• Demonstrates standards of excellence
• Excellent inter-personal skills
• Confident in own actions and fosters confidence in others

Further Information:

** Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.

***You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor oversea candidates to work in the UK.

2nd Floor7 Howick PlaceLondonSW1P 1BBUnited Kingdom

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