HR Administrator / Assistant – Central Support
An exciting opportunity has arisen for an organised and proactive individual to join a fast-paced international HR team based in Altrincham, Manchester UK. This role is ideally suited to someone with previous HR administration experience, or a strong administrator looking to transition into Human Resources, who is keen to build a long-term career within a supportive environment offering genuine progression opportunities.
What You'll Be Doing
- HR Query Management: Provide first-line support to employees and managers via telephone and email, resolving routine HR queries and escalating more complex matters where appropriate.
- Mailbox Coordination: Manage the central HR inbox, ensuring enquiries are distributed and progressed efficiently in collaboration with the HR support team based in Bangalore.
- Employee Administration: Produce HR documentation relating to contractual changes, probation reviews, family leave requests and other employee correspondence while maintaining strict accuracy and confidentiality.
- HR Systems Management: Maintain employee records within the HR system, act as a key system user and support data integrity through regular housekeeping and process administration.
- Reporting & Analytics: Generate regular and ad hoc HR reports, including headcount, turnover, starters and leavers data, and support senior leadership reporting requirements.
- Performance Process Support: Assist with annual appraisal administration, reporting and statistical analysis to support management decision-making.
- Payroll Administration: Support monthly payroll processes, conduct payroll checks and liaise with payroll teams across multiple global locations.
- Continuous Improvement: Contribute to process improvements, standard operating procedure development and wider HR projects that enhance service delivery and efficiency.
- Stakeholder Collaboration: Build effective working relationships with employees, managers, external benefit providers and international HR colleagues.
Why NES Fircroft
- Career Development: Benefit from structured development opportunities designed to support progression towards an HR Advisor position.
- Broad HR Exposure: Gain hands-on experience across multiple areas of Human Resources, including employee relations, HR operations, systems management and reporting.
- International Environment: Work within a global organisation, collaborating with colleagues and stakeholders across multiple countries.
- Supportive Team: Join an experienced HR function committed to knowledge sharing, mentoring and professional growth.
- Hybrid Working: Enjoy a flexible working pattern with office-based collaboration and home working opportunities.
What We're Looking For
- Experience: Previous HR administration experience or strong administrative experience with a genuine interest in developing a career within HR.
- Qualifications: Degree in HR or a related discipline is advantageous; CIPD qualification or current CIPD studies would be highly desirable.
- Technical Skills: Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint, with confidence producing reports and managing HR data.
- Organisation: Excellent planning and prioritisation skills with the ability to manage multiple deadlines in a fast-paced environment.
- Attention to Detail: High levels of accuracy and diligence when handling sensitive employee information and administrative processes.
- Communication: Professional written and verbal communication skills with the ability to build credibility with stakeholders at all levels and maintain confidentiality.
- Adaptability: Flexible, collaborative approach and willingness to support a variety of HR activities as business needs evolve.
- Systems Knowledge: Previous experience using HR systems would be beneficial but is not essential.
Who Are We?
NES Fircroft is a leading global workforce solutions provider, supporting clients across a range of sectors through specialist recruitment, workforce management and project solutions. With a strong international presence and a commitment to developing talent, we provide employees with opportunities to build rewarding careers within a collaborative and forward-thinking environment.
Accessibility & Inclusion
NES Fircroft is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates and are dedicated to providing reasonable adjustments throughout the recruitment process and employment lifecycle. If you require support at any stage, please let us know and we will work with you to meet your needs.
About Us: The Team:
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