Bar Team Leader Venues · Coventry Building Society Arena ·

The Venue

The Role

As a Bar Team Leader, you'll lead from the front to deliver exceptional guest experiences, ensuring the smooth operation of your bar area during events and service periods. You'll be responsible for supervising the team, maintaining high standards of service, stock and cash control, and creating a positive, high-performance environment where both guests and colleagues can thrive.

The Responsibilities

• Lead and manage the day‑to‑day operation of the bar, ensuring excellent customer service, efficient service delivery and full guest satisfaction at all times.
• Supervise, brief, train and coach team members throughout each shift, ensuring they are engaged, knowledgeable and delivering to company standards.
• Demonstrate strong product knowledge, including beverages, menus, ingredients, allergens and service styles, while promoting products and supporting upselling opportunities.
• Maintain operational control of stock, cash handling and till procedures, including troubleshooting till issues and ensuring accurate financial processes are followed.
• Support service delivery by working alongside the team, serving drinks, taking orders, providing table service and assisting wherever required during busy periods.
• Handle guest feedback and complaints professionally, resolving issues quickly and escalating service or quality concerns where appropriate.
• Ensure full compliance with company policies, licensing legislation, health & safety, hygiene standards and employment procedures, while working collaboratively with other departments to enhance the guest experience.

What we’re looking for

• Previous experience in a fast‑paced bar environment, with strong knowledge of beverage service and hospitality operations.
• A confident and approachable leader with excellent communication skills and the ability to motivate, coach and support a team.
• Strong organisational skills and attention to detail, with the ability to manage stock, cash handling and operational procedures effectively.
• A proactive, self‑motivated individual who can use their own initiative, solve problems and remain calm under pressure.
• Passionate about delivering exceptional guest experiences, with the confidence to handle customer feedback and resolve issues professionally.
• Knowledge of licensing laws and a commitment to maintaining high standards of health, safety and compliance.
• Flexible and reliable, with the ability to work evenings, weekends and event days in a busy, high‑energy environment.

What’s in it for you?

Competitive Rate of Pay – Earn a strong hourly rate for your work.

Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work‑life balance.

Weekly Pay – Get paid every week for the shifts you’ve worked.

Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.

Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• 1st Stage - Interview at the venue with F&B team.

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end‑to‑end solutions – from venue development and event programming to revenue strategy and hospitality.

Our organisation is committed to fostering an inclusive and forward‑thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

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