Pub Manager NEW Posted today Rochester Haven Kent Coast Holiday Park

Position: JD Wetherspoon Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a JD Wetherspoon Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest, if you’re passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you!

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Adhering to J D Wetherspoon’ s standard operating procedures (SOPs) and company policies
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

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