MDCV UK Are looking for experianced front of house Waiters/ Waitresses with variable hours on offer; 40 hours, 30 hours and 20 hours contract's available. This is for an exciting new venue soon to be open in the beautiful Kent countryside. We are looking to recruit professional waiters / waitresses who have the ability to deliver exceptional service. The venue sits on the Silverhand Estate which encompasses miles on lush Vineyards and countryside.This is a great opportunity to be part of a new team and an exciting team growing together lead by an exceptional Restaurant management team.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Company values and core behaviours
Motivated: Positive, enthusiastic, and always engaged in whatever we do.
Dedicated: Committed to being the best and producing the best.
Commercial: Aware of our business, our impact, and our value.
Visionary: Constantly looking at how we can adapt, improve, and innovate our Industry. Creating a winning experience for our colleagues and customers through our work environment, training, and people management.
United: Always working together as part of a team, valuing our people and their contribution to our success.
Knowledgeable: Experts in our field, always striving to understand our industry better.
Key responsibilities
Welcoming guests warmly and setting the tone for a positive front of house experience
Presenting food and drinks with confidence, accuracy, and pride in the quality of each meal
Resolving guest queries or issues calmly, using empathy and judgement to protect the overall experience
Using strong order memory to support smooth, accurate, and attentive service
Maintaining composed urgency during busy periods without compromising service standards
Creating a welcoming atmosphere for all guests
Running food from kitchen to table with efficiency, care, and attention to detail
Maintaining high standards of cleanliness, presentation, and professionalism
Working closely with kitchen and management teams to ensure seamless service
Processing orders and payments with accuracy
Staying calm under pressure and deliver a luxury experience
Sharing your ideas, energy, and enthusiasm with the rest of the team
Essential
Experience in a bar, pub, restaurant, or hospitality environment preferred
A passion for great food, drinks, and outstanding customer service
A can-do attitude, team spirit, and a desire to grow and learn
Confidence with guest interaction and ability to deliver a polished front-of-house experience
A flexible approach to hours and a willingness to work evenings/weekends
Emotional empathy, strong guest awareness, and the confidence to represent the business from the front
Commitment to excellence and pride in delivering consistently high dining standards
An eye for detail and pride in your presentation and delivery
Please note that the duties and responsibilities outlined as above are not exhaustive and may be subject to change as required to meet the needs of the business
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