Senior Marketing and Engagement Manager

Are you a commercially focused marketing leader with a passion for customer engagement, innovation and growth? Join us as Marketing & Engagement Manager and help shape the future of *shopt, CPM’s retailer engagement platform.

You will lead the marketing, engagement and media strategy, driving user growth, strengthening client relationships and developing new commercial opportunities.
This Marketing & Engagement Manager role offers up to £55k DOE, Free Healthcare, Generous pension, Discount Perks, generous holiday allowance + significant autonomy and career development!
Ideal Location: Stokenchurch, United Kingdom, HP14

The Role:

As Marketing & Engagement Manager, you will own the *shopt marketing strategy and deliver activity that increases retailer acquisition, engagement, retention and commercial growth. You will use insight to identify opportunities, improve performance and ensure consistent brand positioning.

Key Responsibilities:

• Develop and deliver the *shopt marketing, engagement and communications strategy
• Drive retailer acquisition, engagement, retention and commercial growth
• Identify new revenue opportunities and build strong client relationships
• Use data, insight and customer feedback to improve campaigns and performance
• Manage marketing budgets, forecasts, performance targets and external partners
• Lead and influence cross-functional teams to deliver strategic priorities

What We’re Looking For:

• Significant experience in a senior marketing, growth, engagement or commercial marketing role
• Demonstrable experience of developing and implementing successful marketing strategies
• Strong commercial acumen, with experience managing budgets, forecasts and return on investment
• Experience building client relationships and identifying new commercial opportunities
• Strong analytical skills, with the ability to translate insight into clear strategic action
• A proven ability to influence senior stakeholders and gain support across multiple functions
• Excellent communication, presentation and storytelling skills
• Experience managing agencies, suppliers and external partners
• The confidence to work autonomously in a fast-paced and evolving business environment
• Strong project leadership and organisational skills

We recognise that people are the key to our success. That is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

What’s in It for You?

• up to £55k per annum salary, dependent on experience
• Monday to Friday - 9 - 5.30 pm
• Hybrid working, with up to three days per week in the office
• Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays, increasing by one day for each year of service up to 31 days, with the flexibility to buy and sell holiday days
• Pension Plan: Secure your future with a generous pension plan
• Dedicated days for giving back to the community through charitable activities
• Perks at Work: Access to a wide range of discounts, including gym discounts
• Peppy: Confidential access to expert health support across areas including fertility, menopause, pregnancy and more
• DIGICARE+ App: Convenient access to medical second opinions, personalised counselling sessions and expert nutritionist advice
• Enhanced maternity and paternity leave

CPM has achieved the Investors in People Gold award and places great importance on the training and development of our people.

Why Work for Us

At CPM, we are proud to foster an inclusive working environment. We believe in a workplace that celebrates the unique perspectives and skills of every individual, and we believe this makes us stronger and more innovative.

We work collaboratively, sharing and celebrating great ideas and achievements. We believe diversity brings new thinking, which is at the heart of everything we do. We are committed to setting a high standard for creating a culture of equity and belonging.

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