Customer Experience Agent – Home Healthcare Equipment

Medequip Assistive Technology Ltd is seeking a Customer Service Operative in the UK. This role involves being the first point of contact for service users, families and health providers, ensuring correct products are delivered and installed on schedule with compassionate, professional support.

You will manage calls, book delivery rounds for Technicians, keep client data up to date, handle emergency requests, and respond to emails and complaints swiftly to maintain exceptional customer experience.

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