Front Desk & Customer Experience Advisor
Kirkwall
The Pickaquoy Centre is seeking a Customer Services Advisor to be the friendly first point of contact for visitors.
As the first point of contact for The Pickaquoy Centre, the Customer Services Advisor plays a key role in creating a positive and welcoming experience for all users. You will act as an ambassador for the Centre, delivering consistently high standards of customer service.
You will work both independently and as part of a supportive team, undertaking a wide range of reception and customer service duties including handling enquiries, processing bookings, managing cash transactions, basic administrative tasks, and promoting the Centre's facilities and services. Full training will be provided, however a positive attitude, strong communication skills, and basic level of administrative knowledge are desirable.
This role requires a flexible approach to working hours across weekends and weekday evenings.
Closing date for applications is Sunday, 11 October 2026.
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