Hybrid Guest Relations: Priority Complaints Specialist

Houghton Regis Source: WhatJobs
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Premier Inn is seeking a Guest Relations Priority Complaints Advisor to join the team in a full-time 6-month fixed-term capacity. Based at Chiswell Court, this hybrid role requires 3 days in the office and 2 days at home, with one weekend in eight.

You will manage complex guest complaints, protect brand reputation, and advise cross-functional teams to ensure timely resolutions. You’ll bring strong customer service experience, excellent communication skills, and a proactive approach to problem

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