Guest Relations Priority Complaints Advisor
Houghton Regis
At Whitbread, our guests and our people are at the heart of everything we do.
Premier Inn is seeking a Guest Relations Priority Complaints Advisor to join the team in a full-time 6-month fixed-term capacity. Based at Chiswell Court, this hybrid role requires 3 days in the office and 2 days at home, with one weekend in eight.
You will manage complex guest complaints, protect brand reputation, and advise cross-functional teams to ensure timely resolutions. You’ll bring strong customer service experience, excellent communication skills, and a proactive approach to problem
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Houghton Regis
At Whitbread, our guests and our people are at the heart of everything we do.
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