Gatehouse Security Officer

Newcastle upon Tyne Source: WhatJobs

£13.00 per hour

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

About Us

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Shift Pattern: 6 on 3 off shift pattern, 6:00-18:00

Contract Type : Zero hour contract

Pay: £13.00 per hour

Location: Balaena Tyne (formerly A&P Tyne) - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced and professional Security Officer to join our established team at Balaena Tyne in Newcastle.

This is an excellent opportunity for an experienced Security Officer who takes pride in maintaining a safe and secure environment while delivering a professional and approachable service. You will act as a visible security presence across the site, engaging with employees, contractors and visitors while ensuring site security procedures are followed at all times. You will be responsible for conducting regular patrols, monitoring activity across the site, managing access and gatehouse operations, responding promptly to incidents and security concerns, and maintaining accurate records in line with site procedures.

We are looking for someone with strong observational and communication skills who is confident working both independently and as part of a wider security team. You should be professional, reliable and customer-focused, with the ability to remain calm and make appropriate decisions when responding to incidents.

The successful candidate must hold a valid frontline SIA Licence.

Duties Include

Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Managing gatehouse operations and acting as a professional first point of contact for employees, contractors, visitors and delivery drivers
Signing visitors and contractors in and out of the site and maintaining accurate gatehouse records
Controlling access and egress to the site, checking identification and ensuring all visitors, contractors and vehicles are appropriately authorised
Conducting regular security patrols of the site, identifying and reporting any suspicious activity, security risks or potential hazards
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times

Requirements

Full 5-year employment checkable history
Valid frontline SIA licence - DS or SG
Previous security experience
Confidence to respond appropriately to incidents and challenging situations
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable, punctual and able to maintain high professional standards
High level of enthusiasm and passion
Ability to work in a fast-moving environment
Professional and customer-focused approach
Ability to remain alert and vigilant throughout the shift

Benefits

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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