Freight Operator

The Freight Operator role centres on providing weekly customer service reports to management teams.

What you'll work on

Produce bespoke KPI reports for key clients, coordinate collections and deliveries across the transport network and ensure all orders align with FTC-specific requirements.

What you'll bring

• Attend client meetings when required by management
• You’ll need previous experience within transport, logistics, or freight forwarding operations
• Commercial awareness and ability to build strong client relationships; provide weekly customer service reports to management teams, while ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges
• Communicate schedules, delays, and operational updates professionally and efficiently
• Produce bespoke KPI reports for key clients
• Coordinate collections and deliveries across the transport network
• Monitor profitability alongside the Operations Manager TS
• With appropriate transport solutions using approved supplier selection processes

Role details

• Hours: Mon – Fri 08-00 - 17-00 or equivalent (1 hour lunch)
• Location: Burton-on-Trent, DE
• Reports to: management teams

Pay & compensation

• Salary: £28,000 – £30,000

Pay & compensation

• Competitive salary

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