Energy Billing Support Advisor (Hybrid)

Insite Energy in the United Kingdom is seeking a Customer Service Advisor to resolve resident queries about heat network energy accounts with empathy and accuracy. You will support metering and billing processes and act as the first point of contact across phone, email, live chat, and WhatsApp.

Based in a 2-day hybrid role at Stuart House, Peterborough, you’ll review accounts, spot issues, and collaborate with colleagues to deliver timely solutions while upholding data protection standards and

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