Fleet Support Officer

Contract Type - Permanent
Grade B - £28,598 - £34,434
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per weekWe’re looking for a proactive Fleet Support Officer to join our Street Scene Fleet Management team at Birmingham City Council. This is a key role in ensuring our fleet operates efficiently, safely, and in full compliance with regulatory standards.You’ll work closely with colleagues and external partners to maintain accurate records, support operational analysis, and help deliver cost-effective services that keep Birmingham moving.

What you’ll do...

• Coordinate and maintain essential maintenance documentation (PMIs, brake tests, defect logs).
• Keep statutory records up to date for tax, MOT, insurance, and licensing.
• Validate fuel card requests and monitor fuel transactions for accuracy.
• Assist with procurement activities, including raising purchase orders.
• Support insurance claims processing and incident reporting.
• Liaise with suppliers and service providers to resolve compliance issues promptly.
• Produce and analyse fleet data reports using Excel and Power BI.
• Ensure GDPR compliance when handling sensitive documentation.
• Administer hire vehicle approvals and monitor associated costs.
• Support monitoring of electric vehicle charging infrastructure.

We’re looking for someone who:

• Understands vehicle compliance requirements (MOTs, O Licence, tax, insurance).
• Has experience managing insurance claims and analysing fleet data.
• Is highly organised, with the ability to prioritise tasks and meet deadlines.
• Communicates effectively with internal teams and external stakeholders.
• Is proficient in IT systems, including fleet management software, Microsoft Office, and DVLA portals.

What we offer in return…

• Membership of West Midlands Pension Fund – with generous employer contributions
• Enhanced Holiday Entitlement – 30 days, increasing with length of service
• My Rewards Scheme – access to over 800 brands providing discounts and savings
• Health and wellbeing support – independent and confidential employee assistance and counselling

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Job Description and Person Specification

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