DigiKape is seeking a strategic People & Places Lead (BAND7C) for management to shape the customer experience across housing services. You will lead the Customer Experience, Allocations and Customer Resolutions teams, driving service quality and policy compliance.
The role requires strong leadership, data literacy and collaboration with EMT and SLT to improve resident engagement, equality and inclusion, and value for money while delivering continuous service improvements.
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London
The Head of Housing Resident Experience will lead and manage teams to ensure a customer-centric service that focuses on understanding and enhancing…
Ealing
The Head of Housing Resident Experience will lead and manage teams to ensure a customer-centric service that focuses on understanding and enhancing…
Ealing, London
Client Local Authority in Ealing Job Title Head of resident experience Pay Rate £500+ Daily UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial…
London
The Head of Housing Resident Experience will lead and manage teams to ensure a customer-centric service that focuses on understanding and enhancing…
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