Head of Customer Success & Support (SaaS Growth)
Milton Keynes
The opportunity is for a Head of Customer Support at a growing UK-based SaaS business located in Milton Keynes.
Vero HR Ltd is partnering with a growing UK-based SaaS business to appoint a Head of Customer Support in Milton Keynes. This hands-on leadership role focuses on building and guiding frontline support, onboarding services and key account care.
The post requires a strong track record in SaaS customer support leadership and the ability to translate complex technical concepts for customers. You'll shape service standards, drive process improvements and collaborate with engineering to resolve issues
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Milton Keynes
The opportunity is for a Head of Customer Support at a growing UK-based SaaS business located in Milton Keynes.
Milton Keynes
Vero HR Limited partners with a UK-based SaaS business to lead its customer support function and shape the customer experience across the business.
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