Location: St Austell, Cornwall (with travel across the region)
Salary: £31,572 per annum
Contract: Fixed term contract ending 31st of March 2028
Hours: 37 Hours per week
Make a real difference in Cornish communities.
Are you passionate about people, community, and creating safe, thriving neighbourhoods? Do you thrive in a role where every day is different - where your work truly matters?
At Ocean Housing, we’re proud to provide quality homes and meaningful support to over 5,000 residents across Cornwall. We’re now looking for a Neighbourhood Services Officer to join our dedicated Neighbourhood Services team and help us deliver exceptional tenancy and community services.
As a leading Cornish housing provider, we’re committed to:
As a Neighbourhood Services Officer, you’ll manage a designated patch of tenancies and play a vital role in supporting residents, tackling issues, and helping our communities flourish.
You will:
This is a fast-paced, rewarding role where no two days are the same - and where your contribution has a direct positive impact on people's lives.
We’re seeking someone who is:
A Level (or Level 3 equivalent) is required.
Housing-related qualifications or CIH membership are desirable, but not essential.
You’ll be joining a friendly, passionate, purpose-driven organisation where your voice is valued, your wellbeing matters and your development is supported.
Working at Ocean Housing means being part of something bigger - helping people feel safe, supported and proud of their homes and neighbourhoods.
Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme.
At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.
"To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community."
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Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub
"This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued - Well Done!"
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