Thames Water Ltd is seeking a Customer Care Agent to act as a key contact during incidents and operational events. You will coordinate communications, support priority customers and ensure important updates reach the right people.
The role involves creating event bulletins, updating on outages and working with internal teams and external stakeholders, including emergency services and authorities. It is a full-time position based in Reading with a varied shift pattern.
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Reading
Working full time as a Customer Care Agent in Reading, the postholder supports customers throughout incidents and operational events.
Reading
As a Customer Care Agent, you’ll be a key point of contact during incidents and operational events.
Reading
Thames Water is hiring a Customer Care Agent in Reading to support customers during incidents and events.
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