MOVES COORDINATION – PHYSICAL MOVE EXECUTION & BUSINESS ENGAGEMENT
Location: London
Contract: Fixed Term
Role Overview
We are seeking experienced Moves Support professionals to strengthen on‑site delivery, physical move execution oversight, and pre‑move business engagement across a busy corporate office portfolio. This role provides hands‑on operational support, ensuring that all move activity is delivered safely, accurately, and in line with organisational standards. You will act as the on‑site operational lead during move phases, supporting business teams, supervising vendors, and ensuring every relocation is executed correctly from start to finish.
Key Responsibilities
Pre‑Move Business Engagement:
- Engage with business partners ahead of move activity to confirm requirements, headcount, special needs, and operational constraints.
- Support pre‑move meetings, providing clear guidance on timelines, responsibilities, crate usage, labelling, and readiness expectations.
- Conduct pre‑move floor walks with business representatives to validate readiness and identify risks or blockers.
- Capture and communicate last‑minute changes, ensuring alignment between business teams, vendors, and the delivery lead.
- Conduct audits of filing, storage units, lockers, and furniture to confirm volumes, identify excess items, and ensure business areas are prepared for move activity.
- Work with business teams to reduce, consolidate, or reallocate filing and storage ahead of move phases.
- Validate that all furniture and filing assets are labelled, accounted for, and aligned with the move plan.
On‑Site Move Execution Oversight:
- Provide physical supervision during all move phases including pre‑move readiness checks, move‑day oversight, and post‑move validation.
- Conduct floor walks to confirm readiness including crate placement, labelling, IT equipment positioning, access routes, and safety compliance.
- Supervise move vendors such as relocation teams, furniture installers, and IT support to ensure safe, efficient, and compliant execution. Monitor live move progress and escalation issues immediately to the delivery lead.
- Validate completion of moves, ensuring desks, equipment, and personal items are correctly placed and operational.
Client and Stakeholder Interaction:
- Act as the on‑site contact for business units during move activity.
- Support teams with queries, last‑minute changes, and operational guidance.
- Provide clear communication during move phases, ensuring stakeholders understand timelines and expectations.
Operational Coordination and Support:
- Assist with crate distribution, signage, labelling, and move‑day logistics.
- Ensure compliance with building rules, health and safety requirements, and operational standards.
- Capture issues, risks, and lessons learned to support continuous improvement.
- Support the delivery lead with daily reporting, checklists, and completion documentation.
Site Readiness and Quality Assurance:
- Verify that move areas are safe, accessible, and prepared for vendor teams.
- Check that furniture, IT equipment, and environmental conditions meet required standards post‑move.
- Ensure all waste, crates, and redundant items are removed and areas are left clean and operational.
- Verify that filing, storage units, and furniture have been relocated correctly and match business requirements post‑move.
- Ensure redundant or excess items are removed, logged, and escalated for disposal or reallocation.
- Confirm that all filing and furniture assets are placed safely, do not obstruct access routes, and meet workplace standards.
Required Skills and Experience
- Experience in physical move execution, workplace operations, or facilities coordination.
- Strong awareness of health and safety, manual handling, and safe working practices.
- Confident supervising vendors and engaging directly with business teams.
- Ability to work under pressure during live move phases.
- Good communication skills and a calm, professional manner.
- Flexibility to work early mornings, evenings, or weekends during major move events.
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