Guest Service Officer

We’re looking for Guest Service officer / Front Desk Officer to take responsibility for creating a welcome environment for our guests by pro-actively engaging and mingling with them in a warm manner. You will assist and contribute in all front-of-the-house operations. This will involve, handling guest check-in and check-out, identifying customer needs and proactively providing solutions to match and enhance them. We need talents who are:

• Excellent command in English and Good command in Chinese (both spoken and written)
• High level of resilience, strong ability in multi-tasking and adaptability at dynamic workplace
• A cheerful personality and a good sense of humour
• Security Personnel Permit (If possible)
• Fresh Graduate is welcomed
• Less experience will also be considered

The Gig

Of course relevant experience would be a big plus but more importantly we’re looking for someone who has a passion for guests, a good eye for detail and a drive for hospitality. Just as importantly, we are looking for a “go-getter\" with bags of energy and people skills that can thrive in a dynamic and fast-paced environment!

What you’ll get...

To work under the award-winning Global Brand with inspiring and creative team
Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with.
Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
Receive Hotel benefits in rooms and our fabulous F&B outlets
Stay Fit and Fabulous; be involved in our Wellbeing Programmes
Develop relationships and make a difference to other people’s lives through our Community Programme
A role with oodles of creative license & chance to showcase your entrepreneurial talent

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 11-50 employees

At Ovolo, we move fast and have fun! Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand

across Hong Kong, Australia and beyond. Want to be part of an award-winning fast-growing brand that does things differently? Give us a shout!

Check out

At Ovolo, we move fast and have fun! Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand

across Hong Kong, Australia and beyond. Want to be part of an award-winning fast-growing brand that does things differently? Give us a shout!

Check out

What can I earn as a Guest Services Officer

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