Why you should apply for this role: Strong company reputation
Job Overview
As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Key Tasks
Maintain a visible security presence, deterring theft and anti-social behaviour
Patrol the store and monitor CCTV for suspicious activity
Respond to alarms and incidents, escalating where require.
Conduct searches in line with company procedures when necessary
Complete accurate incident and observation reports
Work closely with store management and staff on security matters
Provide a professional and approachable presence
Assist customers and staff with queries
De-escalate challenging situations calmly
Follow all site procedures, company policies and legal requirements
Support the wider team and undertake additional duties as required
Employer Expectations Skills/Knowledge/Experience
Must have the Right to Work in the UK and ability to pass BS7858 vetting.
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