Chery Service Advisor Apprentice
The Chery Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT's and service
- Liaising with workshop vehicle technicians for updates with vehicle repair timescales
- Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
- Working to a high level of customer service at all times
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