Housekeeping Supervisor

London Source: WhatJobs

See advert for pay

Role:

Housekeeping Supervisor at The Imperial London Hotel

Hours:

40 (5 Days out of 7 days weekly rota)

Location:

Bloomsbury, London

About Us

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we opened the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

About The Role

We're looking for an organised, detail-driven Housekeeping Supervisor to uphold impeccable cleanliness and service standards across our hotel. You'll lead the team in delivering rooms and public areas that exceed guest expectations every time.

What You'll Be Doing

Supervise daily cleaning of rooms, bathrooms, corridors and public areas to brand standards.
Coordinate room allocations and handovers with Reception and Night Porters.
Maintain tidy storerooms, organised trolleys and correct stock levels.
Ensure guest rooms are fully prepared and checked prior to arrival.
Manage guest laundry, lost property and guest requests efficiently.
Support new starters through training and induction.
Log and report maintenance issues promptly.

Who You Are

Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
Strong organisation, time-management and communication skills.
High attention to detail and commitment to service quality.

What's In It For You

28 days holiday, rising to 33 with length of service (including bank holidays)
Access to ILH Training Academy programmes, apprenticeships and supported study
Holiday Purchase Scheme
Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
Interest-free Season Ticket Loan
Workplace Pension
Team Member flat rate and 50% friends and family hotel discount
50% discount across ILH F&B outlets
Discounted drinks at Blooms Café
Employee-funded Health Cash Plan
Local Bloomsbury discounts
Early Pay access
Shopping discounts with selected retailers
Salary sacrifice schemes including nursery care, cycle to work, and technology
Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme