Ecommerce Merchandiser

Competitive salary plus excellent benefits

Role Summary

As an Ecommerce Merchandiser, you'll support the Ecommerce Merchandising team in driving website and App performance through effective product merchandising, optimisation and trading activities. You'll play a key role in product launches, trading analysis, content planning and product discovery, ensuring customers can easily find the right products while supporting commercial and conversion objectives.

Key Responsibilities

Trading

• Merchandise product and homepage categories in line with the seasonal trading calendar, marketing plan, and visual merchandising strategy.
• Monitor and optimise the visibility and performance of bestselling and slow-selling products across the website and App, using trading data and customer insights to inform recommendations.
• Recommend improvements to product categorisation, site search, navigation and filtering to enhance product discovery, customer experience and conversion.
• Produce and analyse trade reports, applying actionable insights across the website and App.

Website Content

• Curate product selections for homepages and inspiration areas in line with seasonal trading and marketing plans.
• Brief creative, copy, and web development teams on content requirements, and manage through to delivery.
• Conduct competitor analysis and seasonal reviews to inform future content plans.
• Align with the merchandising and CRM teams to select priority products and stories for digital campaigns.
• Support reactive trade initiatives through aligned merchandising to drive conversion.
• Monitor trading performance reports to inform future marketing and merchandising plans.
• Support the implementation of SEO best practices across website categories, product listings and navigation.
• Work closely with the web development and content teams to ensure SEO considerations are incorporated into website updates and new content.

We are passionate about finding the right individual for our team, therefore see below for a profile of our ideal candidate.

• 2+ years' experience in an ecommerce, digital merchandising or similar role.
• Competent in Microsoft Office and ideally Google Analytics.
• Understanding of ecommerce merchandising principles and customer journey optimisation.
• Experience of ecommerce platforms, content management systems or merchandising tools.
• Knowledge of product optimisation, including site search, sorting, navigation and filtering would be beneficial, but is not essential.
• Strong attention to detail and organisational skills.
• Comfortable working in a fast-paced, agile environment.
• Able to manage multiple tasks and meet deadlines.
• A proactive self-starter and supportive team player.
• Clear and confident communicator.
• Enthusiastic, motivated, and eager to learn.

Why Cotton Traders?

Cotton Traders is a British clothing retailer established in 1987 by England Rugby legends Fran Cotton and Steve Smith. Driven by growing online and catalogue platforms, we also have 90 stores across England, Scotland and Wales and employ over 800 people across the country. Our vision and our values are what make us unique and are deeply ingrained in everything we do here at Cotton Traders. Our people are part of the fabric that makes us what we are, and when you’re as passionate about your people as we are, job satisfaction and career progression come hand in hand.

What’s in it for you?

As well as contributing to our continued success, we offer excellent benefits that help make Cotton Traders a great place to work. These include:

• 25 holiday days rising to 30 days, plus bank holidays
• ‘Your CT’ benefits, reward and recognition programme

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