Maintenance Operative / Handyman

Job Title: Maintenance Operative

Location: Across multiple sites in Sefton and Liverpool
Salary: £(phone number removed) £27495 (depending on experience)
Contract Type: Full Time

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Job Summary:

To carry out minor repairs, painting, decorating, and basic maintenance tasks across our properties in Sefton and Liverpool. The role will be primarily based at our hostel and move on accommodation in Southport, with occasional travel to support maintenance activities at our Liverpool properties as required.

You will play a key role in maintaining a safe, clean, and welcoming environment for our residents by ensuring our properties are kept in good repair and maintained to a high standard. Your work will contribute to providing quality accommodation and promoting the wellbeing of the vulnerable people we support.

What we have to offer:

• Competitive Salary - £(phone number removed) £27495 (depending on experience)
• A contributory pension scheme
• 22 Days annual leave rising to a maximum of 30 days with length of service
• An online bespoke Mandatory training package including a wide range of additional resources to support your development
• Complimentary Medicash and Employee Assistance membership
• A work vehicle is provided

Key Responsibilities:

• Carry out minor repairs and general maintenance (e.g., fixing doors, windows, locks, and furniture).
• Undertaking reactive Maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry, with painting and decorating where necessary.
• Report and escalate any major maintenance or health and safety concerns to the Property Manager or external contractors.
• Maintain accurate records of work completed, materials used, and time spent.
• Ensure tools and materials are stored safely and appropriately.
• Work flexibly across different hostel sites throughout Sefton and Liverpool.
• Ensure all work complies with health and safety standards and organisational policies.
• Provide a courteous and respectful service to vulnerable residents, maintaining professional boundaries at all times.

Essential Qualifications & Experience:

• Proven experience in general building maintenance or handyman roles.
• Basic skills in painting, decorating, plumbing, joinery, and electrical repairs.
• Ability to work independently and manage workload across multiple sites.
• Strong understanding of health and safety practices.
• Good communication skills and the ability to interact professionally with staff and residents.
• Full UK driving licence and willingness to travel between sites.

Desirable:

• Experience working within supported housing, social housing, or similar environments.
• Basic IT literacy (for reporting and record-keeping).
• Relevant trade qualifications (e.g., City & Guilds or NVQs).
• Awareness of COSHH regulations and H&S compliance in residential settings.

Additional Information:

• This role may involve working in challenging environments and dealing with individuals with complex needs.
• A DBS (Disclosure and Barring Service) check will be required prior to appointment.
• Training and support will be provided to help you succeed in the role.

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