Weighbridge Operator

Weighbridge Operator

Location: Plymouth

Pay Rate: £13.26 per hour

Hours: Monday to Thursday, 8:00am to 4:00pm | Friday, 8:00am to 3:30pm

Contract: Temporary until December 2026

Weighbridge Operator Required

We are currently seeking a confident, reliable, and customer focused Weighbridge Operator to join a busy site on a temporary basis until December 2026, with the potential for extension subject to operational requirements and review.

This is an excellent opportunity for an organised individual who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. As the first point of contact for site visitors and customers, you will play a key role in ensuring the smooth operation of the weighbridge facility while maintaining compliance with environmental legislation and site procedures.

Key Responsibilities

Customer Service

• Act as the first point of contact for customers visiting the site.
• Deal with customer enquiries both face-to-face and over the telephone.
• Provide professional advice and guidance regarding waste acceptance procedures.
• Check and question customer details and paperwork to ensure they are correct and compliant with legal responsibilities.
• Ensure high standards of customer service are maintained at all times.

Compliance & Enforcement

• Enforce site regulations and waste acceptance protocols.
• Ensure all accepted waste complies with environmental permits, site regulations, and EPA Duty of Care legislation.
• Make informed decisions to ensure ongoing legislative compliance.
• Assist customers by providing guidance to help ensure correct documentation is provided on future visits.

IT & Data Management

• Record vehicle types, waste streams, and account information accurately.
• Input and verify site statistics and operational data.
• Utilise IT systems for card payments and validation of Waste Carriers Licences and charitable status.
• Maintain accurate electronic records and reports.

Administration

• Produce letters, reports, statistical information, and confidential documentation.
• Provide administrative support to managers and colleagues.
• Order office supplies and maintain adequate stock levels.
• Support day-to-day office functions as required.

Finance

• Handle cash transactions and customer payments.
• Undertake daily banking duties and ensure financial records are accurate.
• Raise requisitions and support routine financial administration.

What We're Looking For

Essential Qualifications & Experience

• GCSE Grade C/4 or above (or equivalent) in Maths and English.
• NVQ Level 2 in Business Administration, or demonstrable relevant administrative experience.
• Excellent keyboard, IT, and data entry skills.
• Strong attention to detail and accuracy.
• Ability to retain information and work efficiently under pressure.
• Excellent communication and customer service skills.
• Experience handling cash and financial transactions is desirable.
• Ability to work effectively both independently and as part of a team.

Success in the Role

• High customer satisfaction levels.
• Minimal customer complaints.
• Full compliance with environmental and waste legislation.
• Accurate financial administration.
• Effective site security and operational standards.
• Adequate stock and supplies being maintained.
• Safe working practices with no reportable accidents.

If you're ready for a rewarding role that keeps you moving and makes a real difference, we'd love to hear from you.

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