Customer Service Assistant
Ormskirk
At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation.
Civic Recruitment Limited is seeking a proactive Customer Service Advisor for a 2‑month contract with a local authority in Ormskirk. The role focuses on delivering efficient, professional front‑line service across council channels, resolving enquiries at first contact where possible and guiding customers to the right services.
You will handle face‑to‑face, telephone, and online enquiries, maintain accurate records, and work with colleagues to ensure timely responses while upholding GDPR and data
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