Salford Information, Advice and Support Service (SIASS) Officer

About us

Salford Information, Advice and Support Service (SIASS) provides free, independent and impartial advice to parents and carers of children and young people with Special Educational Needs and Disabilities (SEND). We work closely with education, health and social care partners to ensure families feel informed, confident and supported. Our focus is on promoting inclusion, empowering voices and improving outcomes , ensuring children, young people and families can actively participate in decisions about their support and future.

About the Role

This is an exciting opportunity to support children, young people and families by providing clear, accessible advice and practical support around SEND. You will help families understand their rights, navigate complex processes and feel confident in decision-making. Working as part of a collaborative team, you will contribute to a person-centred, joined-up service that values lived experience and delivers real impact. This role is ideal for someone passionate about making a difference and amplifying the voices of children, young people and families.

About you

You are a compassionate and motivated individual with experience of working with children, young people or families. You communicate information clearly and sensitively , building trust and positive relationships. You value inclusion, fairness and respect, and are committed to supporting people to feel heard and empowered . You bring a collaborative approach, good organisational skills and a willingness to learn, particularly around SEND legislation and practice. Most importantly, you are passionate about improving outcomes for children and young people.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £49.50 (£41 for checks completed from 5th October 2026). The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month (£10.25 per month from 5th October 2026). If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £49.50 (£41 from 5th October 2026).

• You are passionate about supporting children, young people and families and are committed to ensuring their voices are heard.
• You value fairness, inclusion and respect, and approach your work with empathy, integrity and professionalism .
• You are organised, adaptable and able to manage a varied workload while maintaining a high standard of service.
• You are motivated to make a difference and contribute to better life chances for children and young people in Salford .

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character.

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Supporting Documents

SIASS Support Officer - Role Profile

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