Claims Assistant

Manchester Source: WhatJobs

See advert for pay

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Role Summary & Purpose

Manage a portfolio of first party property claims. Working in conjunction with Underwriters. Liaise with brokers, stakeholders and insureds as required.

Key Tasks & Responsibilities

Efficiently handle all claims which are part of the job holder’s file allocation in accordance with group SLA’s
Adjust, assess and manage assigned claims within own defined authority.
Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained.
Setting of file strategies and negotiating settlement in accordance with policy terms.
Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times
Deliver a customer centric claims proposition that will enhance the Arch reputation / brand.

Role Requirements & Skills

Basic understanding of UK insurance market and the claims process
Ability to review policy documents and correctly interpret cover.
Ability to apply a high level of self-management.
Enthusiasm and passion for strong customer service
Strong analytical, verbal and written skills

Qualifications

Open to working towards CII qualifications
Experience Insurance experience desirable
Customer service experience

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.

14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →