Patient Experience & PALS Coordinator

NHS Professionals is seeking a Patient Advice and Liaison Service (PALS)/Complaints Officer to support Buckinghamshire Healthcare NHS Trust at Stoke Mandeville or Amersham Hospital. 30 hours per week, Mon–Fri 9am–5pm or 8am–4pm.

3-month duration with a patient-facing role handling enquiries by phone, email, letter and face-to-face. You’ll work with the Patient Relations Manager to deliver a high-quality PALS/Complaints service, learn NHS processes, and contribute to service improvement within a

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