Relief Security Officer

Are you a dependable and professional individual looking to join a forward-thinking security company with a strong sense of community? At First Response Group (FRG), we are seeking Security Officers to help safeguard our clients' premises and maintain a secure environment. If you are looking for a role where your contribution truly matters and where you can develop your skills within a supportive team, FRG could be your next career move.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Why FRG?

• Dynamic Environment: Join a team where your input is valued and you can make a real impact.
• Professional Growth: Access ongoing learning and development opportunities to help you advance your career.
• Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations.
• Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork.

About the Role

• Patrolling & Monitoring: Conduct regular patrols to detect signs of intrusion, damage, or suspicious behaviour.
• Access Control: Monitor entrances and exits, check passes, and authorise visitors.
• Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
• Customer Service: Provide a welcoming, professional presence and assist visitors, staff, and contractors as needed.
• Reporting: Maintain accurate logs and incident reports for handover and compliance purposes.
• Health & Safety: Observe and report any hazards, ensuring a safe environment at all times.

Requirements

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong attention to detail and observational ability
• Ability to remain calm and professional under pressure
• Reliable and trustworthy with a flexible approach to working hours
• Ability to work days, nights and weekends

Qualifications

• Valid SIA licence
• UK Driving Licence
• 5-year checkable work or education history

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