Facilities Porter

The Role

We are seeking a dedicated Facilities Porter at Camden Town Hotel.

Camden Town Hotel is seeking a reliable and practical Facilities Porter to support the smooth day-to-day operation of the hotel. You’ll assist with linen, deliveries, stock, furniture, and general housekeeping, while working closely with the Facilities, Maintenance, and wider hotel teams.

You’ll carry out routine checks, report faults and hazards, complete authorised basic repairs, and help maintain a clean, safe, and welcoming environment for guests and colleagues.

Your role will include, but not be limited to:

• Moving and distributing linen, stock, supplies, furniture, and equipment throughout the hotel.
• Supporting housekeeping and other departments with the delivery and collection of linen and operational items.
• Keeping storage areas, linen rooms, service areas, and staff spaces clean, tidy, and organised.
• Carrying out routine checks of public areas and reporting any damage, hazards, faults, or maintenance issues.
• Completing authorised basic repairs and general upkeep tasks, such as replacing light bulbs, carrying out minor repairs, and completing painting touch-ups.
• Assisting with the safe movement of furniture, deliveries, equipment, and other hotel items.
• Supporting the Facilities or Maintenance team and approved contractors when required.
• Responding positively and professionally to requests from guests and colleagues.
• Working safely and following all health and safety, fire safety, manual-handling, and security procedures.
• Reporting any accidents, incidents, hazards, or maintenance concerns promptly to the appropriate manager.
• Ensuring that all work is carried out within your training and level of authorisation.

Essential skills and attributes for the job

• A reliable, practical, and hands-on approach to work.
• A commitment to maintaining high standards of cleanliness, safety, and presentation.
• The ability to carry out physical duties, including lifting, carrying, pushing, and moving items safely.
• A positive attitude and the ability to work both independently and as part of a team.
• Good communication and organisational skills.
• The ability to follow instructions, procedures, and health and safety guidelines.
• A helpful and professional manner when dealing with guests and colleagues.
• Previous experience in a hotel, facilities, housekeeping, general repairs, warehouse, or similar environment is preferred but not essential, as we provide comprehensive training.

If you are practical, dependable, and take pride in maintaining high standards, we would love to hear from you.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We value diversity and are committed to creating an inclusive workplace.

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