Trade Counter Assistant / Warehouse Operative

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Trade Counter Assistant / Warehouse Operative

Total Plumbing Supplies – Southeast (est. 2001)

About Total Plumbing Supplies

Founded in 2001, Total Plumbing Supplies delivers plumbing and heating products with customer service firmly at the core. Proudly part of Independent Builders Merchants Group (IBMG), we support professionals with trusted availability and advice.

We’re expanding our team at our Street Branch and are looking for a dependable Trade Counter Assistant / Warehouse Operative to help us continue delivering excellent service to our trade and retail customers.

The Role

We are seeking a motivated Trade counter Assistant / Warehouse Operative to join our team in Street. As a Trade Counter Assistant / Warehouse Operative , you will play a crucial role in managing inventory and handling materials. If you are someone who thrives in a fast-paced environment and enjoys working as part of a team, we welcome you to apply for this exciting opportunity

Warehouse Duties

Operate forklift equipment to move and store materials
Utilise the Warehouse Management System to track inventory and orders
Perform tasks, including heavy lifting to load and unload goods
Handle procedures with care and attention to detail
Conduct basic math calculations for inventory counts and order verification
Assist in sending and receiving processes
Collaborate with team members to efficiently load and unload

Counter Duties

Dealing with orders and enquiries received from customers and potential customers
Processing customer orders and maximising sales and customer satisfaction.
Adopting a pro-active approach to maximise sales to existing customers.
Resolving customer queries, investigating complaints, and resolving these as soon as possible.
Be proactive in maintaining up to date technical knowledge of all products sold, ensuring that product knowledge is kept up to date with any technical product updates and changes.
Observe strict adherence to the Company’s health and safety procedures at all times.

Requirements

Full UK Driving Licence
Product Knowledge
Excellent communication skills and the ability to communicate at all levels
Self-motivated with a can-do attitude
Strong team player who works as part of a team and independently

The Working Hours

Week:1 Monday to Friday 07:00 - 17:00

Week:2 Monday to Friday 07:00 - 17:00 Saturday 08:00-12:00

The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits: