Warranty & Service Coordinator — Customer Care Champion

Grimsby Source: WhatJobs
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myenergi is seeking a Service & Warranty Associate to support customers, installers and partners when warranty matters arise. You will own cases from first contact to completion, gather evidence, assess eligibility, arrange outcomes and keep customers informed throughout the process.

You will work across telephone, email and ticket channels, maintaining accurate records and escalating as needed while following delegated authority and standard operating procedures.

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