Complaints Officer
Basildon, Essex
What you'll be doing Investigating and resolving Stage 1 and Stage 2 complaints in line with the Housing Ombudsman Complaint Handling Code Carrying…
The Motor Ombudsman Limited in London is hiring a Case Administrator to join the busy team. The role blends four days remote work with one set day in the London office, handling a high-volume caseload with strong IT confidence and strict process adherence.
You will manage cases from submission through to handover, perform triage, gather evidence and ensure progress against service levels and KPIs, while communicating clearly with consumers and accredited businesses.
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Basildon, Essex
What you'll be doing Investigating and resolving Stage 1 and Stage 2 complaints in line with the Housing Ombudsman Complaint Handling Code Carrying…
South East
Purpose of the role To provide experienced interim cover for our housing complaints team, investigating and responding to Stage 1 and Stage 2…
London
Are you experienced in handling complex complaints within the motor finance sector?
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