Community Care Worker

As a Community Care Worker, you will be responsible for providing care and support to Longevity Care Limited’s service-users in their own homes in line with their agreed care and support plans. This involves looking after their physical, emotional, cultural and social needs using a person-centered approach, observing and promoting the service-user’s choice, independence, dignity and wellbeing privacy, social and cultural backgrounds, fulfilment and other rights.

Community Care Workers also have a duty to maintain good professional relationships with service users and work in partnership with their families, friends and other professionals who are involved in their support and care. Community Care Workers actively support other care workers, bank staff ensuring that they work with empathy, honesty and integrity working in line with all regulatory and statutory obligations and workplace policies, procedures and guidelines

• Providing high quality personal care and support to every service user (in their own homes) taking into account their individual wide range of needs, capabilities, illnesses and disabilities;
• Knowing and understanding the care and support of the service user;
• Undertaking the tasks detailed in the service user’s care and support plan using a person-centered approach and in the least intrusive way;
• Encouraging the independence and motivation of the service user and not fostering dependent behaviour;
• Providing input into the care and support plans of the service user by regularly feeding back to the Field Care Supervisor;
• Assisting service users with their morning routines (e.g. getting up in the morning) and also with night time routines (assisting them when going to bed);
• Assisting service users with their personal care including helping them to dress and undress, wash/bath/shower, toileting needs and continence management :
• Assisting service users to maintain personal hygiene and cleanliness at all times (including looking after their skin, teeth, hair and nails);
• Assisting service users with their medication at the agreed level of support and as detailed in their MedicationCare Needs Assessment (specified in their care plans), actively monitoring medication and notifying management of any issues;
• Assisting service users in overcoming any mobility issues or other disabilities including the use of any aids and personal equipment that may assist them
• Assisting with the preparation of food and drink for the service user, cooking of meals, helping with eating and drinking if they have difficulties doing this themselves (being mindful of the service-user’s choices/ preferences, likes/dislikes, nutritional needs and cultural/personal dietary requirements);
• Providing light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management;
• Promoting service-users mental and physical wellbeing including prompting as and when necessary, actively helping with tasks they cannot do themselves and assisting them with any activities they like to do e.greading/writing/watching tv/nail painting, overall helping them maintain their independence.
• Using manual handling equipment safely and correctly;
• Taking responsibility for the safe handling of property and equipment belonging to the service user;
• Maintaining good communication and develop effective working relationships with service users;
• Providing companionship to the service user, actively talking and listening to them about their interests;
• Assisting the service user with maintaining contact with their family and friends;
• Accompanying the service user on trips into the community;
• Assisting the service user to manage their personal affairs;
• Keeping the service user's living environment as safe as possible, whilst respecting the service user’s choiceand rights.
• Participating in staff team meetings and training and undertaking training and development opportunities
• Performing other related duties as and when required

Working Hours:

We have full time and part time roles available

• Mornings: 7am - 1pm
• Evenings: 3pm - 8:30pm
• Potential for school hours
• Alternate weekends

Care visits vary from 30 minutes up to 8 hours

Key Qualities

• Full UK driving licence with access to your own car
• We are unable to offer sponsorship
• Male and females are welcome to apply
• Good Verbal and Written Communication Skills (ability to communicate with tact, discretion and sensitivity)
• Self motivated and committed to the provision of high quality care
• Caring and compassionate
• Friendly and approachable
• Empathy and ability to relate to people from a wide variety of backgrounds
• Ability to remain calm and work well under pressure
• Ability to work well in a team
• Ability to take initiative and work well independently
• Ability to follow instructions and follow care planning requirements
• Sensitivity to the needs of vulnerable people
• Ability to adaptable to changing circumstances
• Organised and efficient
• Enhanced DBS clearance to work with vulnerable people

Desirable Qualities

• Commitment to supporting vulnerable individuals
• Familiar with health and safety best practices (Training will be provided)
• Flexibility in terms of availability and working hours
• Minimum 2 years' previous experience in a healthcare role as a Care Worker or a similar role
• Voluntary experience working for an organization/charity that supports vulnerable people

GENERAL RESPONSIBILITIES

POLICIES AND PROCEDURES

The post holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:

• Treat others as you would like to be treated;
• Listen to and support others and make time to do so;
• Seek, acknowledge and value others’ experiences and contributions;
• Acknowledge others’ beliefs;
• Be courteous and considerate to all;
• Treat others fairly and equally;
• Be honest and trustworthy and act with integrity;
• Encourage others to treat all staff with respect;
• Challenge the behaviour of staff who do not show respect to others.

CONFIDENTIALITY & DATA PROTECTION

The post holder must maintain the confidentiality of information about patients, staff and other health service businesses and meet the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) at all times. The post holder must comply with all company Information and Data Protection policies at all times.

HEALTH AND SAFETY

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act(1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

MANAGING STRESS

Longevity Care Limited has an agreed policy & procedure which links with a range of services and arrangements for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best manage their own and their colleagues’ stress.

HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)

All staff have a responsibility to act and follow all instructions to protect patients, staff and others from HCAIs. All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.

EQUALITY & DIVERSITY

Longevity Care Limited has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the responsibility of all staff to comply with these requirements at all times. The key responsibilities of staff under this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

FLEXIBILITY

This job description is intended to provide a broad outline of the main responsibilities only. The post holderis required to be flexible in developing their role in agreement with their designated manager. In addition,they may be required by their manager to carry out any other duty commensurate with their banding andexpertise.

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