Beauty Advisor

Job Description At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand.

What You’ll Be Doing

Create Elevated Customer Experiences

Act as a true brand ambassador — confident, expressive, approachable, and passionate about beauty.
Deliver engagements that empower customers to express themselves through makeup.
Build authentic connections, turning shoppers into loyal KIKO fans.
Bring energy, creativity, and positivity to the shop floor — every shift, every interaction.
Support the Store Manager in creating a high‑performing, inclusive, and inspiring team culture.

Drive Performance & Commercial Success

Take ownership of key KPIs such as Conversion, ATV, UPT, and Sales Targets.
Use customer insight and curiosity to identify opportunities and improve results.
Contribute ideas to improve KPI’s, engagement, and sell‑through — your voice matters.
Understand how your individual performance impacts the wider business.

Learn, Grow & Stay Ahead

Actively participate in product launches, digital learning, and BeKIKO training challenges.
Stay informed on new collections, hero products, and application techniques.
Be curious about trends in beauty, fashion, and social media — and share inspiration with the team.
Take ownership of your development with clear progression opportunities within KIKO.

Operational Excellence & Visual Storytelling

Follow KIKO’s operational standards to keep the store running smoothly and efficiently.
Maintain Retail Excellence standards — clean, organised, and on‑brand at all times.
Support stock management, replenishment, and delivery processes.
Ensure policies, procedures, and brand guidelines are consistently met.

WHY JOIN KIKO MILANO?

Be part of a global, trend‑driven beauty brand with strong values and personality.
A workplace that celebrates individuality, creativity, and diversity.
Ongoing training, product knowledge, and career development opportunities.
A dynamic retail environment where no two days are the same.
A role where you can express yourself, build confidence, and grow your future.

WHAT’S IN IT FOR YOU?

28 days’ holiday including Bank Holidays
Enjoy a 50% staff discount on KIKO MILANO products
Free allocation of KIKO MILANO products as part of your employee benefits
5% employer pension contribution
Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health
Monthly bonus scheme to reward performance and results
Ongoing training and career development within KIKO MILANO
Maternity and paternity bonus
Employee referral scheme with rewards for recommending great talent

Job Requirements

Passionate about beauty, self‑expression, and customer experience.
Confident communicator with a natural ability to connect with people.
Proactive, positive, and comfortable working in a fast‑paced retail environment.
Commercially aware with a results‑driven mindset.
A team player who thrives in a collaborative, inclusive culture.
Open to learning, feedback, and continuous improvement.

(Retail or beauty experience is a plus — but attitude, energy, and potential matter most.)

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