PHMG is seeking a Caller Experience Architect (CXA) to design and implement intelligent caller experiences using cloud telephony (UCaaS), automation and AI-powered technologies. You’ll consult with clients to understand objectives, design end-to-end solutions, and deliver measurable business value from discovery to go-live.
You’ll lead intelligent call routing, conversational AI, and traditional IVR design, ensuring seamless customer experiences through rigorous testing and documentation.
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Manchester
As a Caller Experience Architect (CXA), you'll consult with clients to design and implement intelligent caller experiences using cloud telephony…
Greater Manchester
A leading audio branding agency in Greater Manchester is seeking a Caller Experience Architect to consult with clients on telephony systems and…
Manchester
A leading audio branding company in Manchester is seeking a Caller Experience Architect (CXA) to enhance client interactions through cloud telephony…
Manchester
Responsible for consulting with clients regarding their cloud telephony system, providing solutions that bring efficiencies and improvement to the…
Manchester
Responsible for consulting with clients regarding their cloud telephony system, providing solutions that bring efficiencies and improvement to the…
Weybridge
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