Customer Service Administrator

Bar Hill, Cambridge

GBP 28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (A GBP 1,500 after 6 months) + Life Assurance (4x) + Company Pension (2 Employee, 5 Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus

Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30 Friday

Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.

The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.

Joining a growing team, the Customer Service Administrator will be responsible for managing the end:to:end order process from quotation, placing orders and liaising with internal production and engineering teams.

The Customer Service Administrator Role

• A Working with SAP and Excel
• A Respond to customer queries and providing updates
• A Order processing, including updates POs, processing reworks, repairs etc.
• A Liaising with production teams to complete customer orders in time
• A Raising credit/debit notes
• A Updating price lists, quotes, customer details etc. on systems
• A Liaising with customers on BOMs and drawings

The Customer Service Administrator Candidate

• A Experience in a customer support / sales / admin role
• A Experience working in a technical industry : manufacturing, engineering, pharma or similar
• A Excel experience

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