Residential Support Worker

We’re seeking Residential Childcare Support Workers to provide care to the young people we support, even when things feel tough.

The children and young people who live with us have often faced difficult and sometimes traumatic experiences. At times, this can be expressed through big emotions, heightened behaviours or distress that may feel overwhelming. These moments require patience, resilience, and a calm confident presence, but alongside these challenges are the breakthroughs – the small steps forward, the moments of trust, the laughter and achievements that remind you why this work matters.

You will play an essential role in helping young people feel safe, valued, and supported to grow. This means building genuine relationships, being consistent and reliable, and using therapeutic approaches such as Dyadic Developmental Practice (DDP) and PACE to help young people make sense of their world.

Location: Sutton-in-Ashfield

Job Type: Full-Time (40 hours per week), and Bank / Part-Time opportunities available

Salary: £30,500 – £32,500

Shift Pattern: The role operates on a 1-on, 2-off shift pattern. Two contracted sleep-ins per month are included within the standard salary. Any additional sleep-ins worked will be paid at a rate of £60 per sleep-in

What We Offer

• Competitive Salary.
• 40-hour Full-Time Contract.
• 28 days annual leave (including bank holidays).
• Full induction programme, including therapeutic training in PACE and DDP trauma-informed care.
• Funded qualifications – including Level 3 Diploma in Residential Childcare with progression opportunities to higher levels.
• Monthly recognition awards, celebrating exceptional commitment, care and therapeutic practice.
• Employee Assistance Programme – offering support for physical, emotional and mental health.
• High-quality training, regular reflective supervision, and opportunities for professional growth.
• A supportive, inclusive culture where diversity is respected, individuality is valued, and every staff member feels part of a team.

What We’re Looking For

• Previous experience in residential childcare, youth work, or other care roles is desirable.
• Willingness to undertake all training required for the role, including the Level 3 Diploma in Residential Childcare and therapeutic training in DDP.
• A caring and compassionate approach, with the ability to build positive, trusting relationships.

Requirements

• Minimum age 22 (Ofsted requirement).
• Must have the right to work in the UK.
• Full manual UK driving license.
• Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.
• A full Enhanced DBS Check will be required for the successful candidates.
• Please note – we do not currently hold a sponsorship licence and are therefore unable to offer visa sponsorship.

What You’ll Be Doing

• Provide high-quality, consistent care for the young person in line with their placement and care plans.
• Build safe, trusting relationships through DDP-informed practice.
• Support the young person’s education, health and emotional wellbeing.
• Promote independence and life skills through daily routines, activities, and role-modelling.
• Safeguard the welfare of the young person at all times, following our policies and procedures.
• Accompany the young person to activities, appointments, and meetings.
• Complete daily records, key work sessions, and incident reports accurately and promptly.
• Work collaboratively as part of the staff team, contributing to handovers, reflective practice, and team meetings.
• Support domestic tasks to maintain a safe, homely environment (e.g. cooking, cleaning, shopping).

About Us

Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful, and independent lives, we are now expanding into Ofsted-registered children’s residential care.

This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children’s homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals.

What makes us unique is our seamless pathway from childhood through to adulthood. Our model offers young people the opportunity to receive focused therapeutic support in a stable home environment, and – when ready – to transition into our existing, well-established supported living and adult services. This approach promotes continuity, emotional security, and sustained progress through each stage of a young person’s journey. With a strong infrastructure and years of experience delivering regulated services, we are well‑equipped to provide safe, consistent, and high‑impact care that helps young people heal, grow, and achieve long‑term positive outcomes

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